While delivering one of my free mini-courses recently, I answered a lot of questions about specific problem behaviour in the comments’ section of the course site, in private messages and in emails.
And in one of those conversations, the issue of getting professional help came up.
One person said: “I’ve spent a lot of money on two trainers, and still have the problem”.
After asking what the two trainers had attempted to do, I realized that they had probably made matters worse, due to incompetence. One of them had used aversive techniques that frightened the animal, and the other had advised against using treats in a situation that demanded it – screamed for it.
And so, I had a really uncomfortable insight.