Resolving Challenging Behaviour

This course is unfortunately closed. Opens again for enrollment in August of 2026.

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The two kinds of unwanted behaviours

When animals display undesired or problematic, challenging behaviours, these may be of two kinds:

• The animal doesn’t show a particular behaviour, even though you’d like her to.
• The animal shows a particular behaviour, although you’d rather she didn’t. 

The trick to solving both types of situation is understanding the why. 

And in the Resolving Challenging Behaviour course, I’ll teach you.

Admittedly, I have rather limited practical experience in this area. But I’m not basing this course on years of personal experience gained through trial-and error.

I’m basing it on the  fact that I’ve spent more than 17 years as an ethologist working to prevent and resolve behavioural challenges, and I’ve attended more than 60 international animal behaviour-related courses, conferences and seminars, where I’ve learned from some of the best contemporary animal trainers, behaviour consultants, and veterinarians in the world.

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I approach behaviour from a multidisciplinary perspective, and apart from a solid background in applied ethology (how captive animal behaviour is influenced by evolutionary history), I have also studied how emotions impact behaviour (affective neuroscience), as well as the importance of context and previous learning in explaining behaviour (applied behaviour analysis).

I take the animal’s emotional experiences very seriously and teach ethical, kind and empowering ways to bring about behaviour change.

I’ve distilled all those different perspectives into one extensive online course on the topic of tackling undesired behaviour, all the while ensuring that the animal’s wellbeing and agency isn’t compromised.

Resolving Challenging Behaviour discusses the whys and gives you a structured approach to dealing with unwanted behaviour.

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How will the resolving challenging behaviour course change your life- and that of your animal?

• You’ll understand why the animal isn’t showing the behaviours that you wish she would show – and what to do about it.
• You’ll learn why they show undesired behaviours, and a systematic approach to address those unwanted responses.
• You’ll be better able to prevent unwanted behaviour in the animals you come across in the future.

Note that the Resolving Challenging Behaviour course covers general principles and gives examples from the most common type of behavioural challenges seen in companion animals, but it does not include any detailed and personal consulting on specific predicaments that you may be facing.

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Who is this course for?

This course is for you if:

• you have a passionate (verging on nerdy) interest in animal behaviour, learning and training. 
• you’re interested in preventing and dealing with behavioural challenges.

I should warn you. This course is not a quick fix. If you don’t know that much about animal learning and behaviour, and just want your specific challenge resolved rather than understanding the whys, this course is not for you.

Also, this course is not for beginner trainers. You don’t have to have that much practical experience, but you should have a working knowledge of basic theoretical concepts related to operant learning and classical conditioning.

Why? Because so much of the resolution to behavioural challenges is about teaching the animal some other behaviour than the one she’s currently showing. So, knowing (at least in theory) how to do that is a prerequisite to taking this course.

If you feel like maybe you’re not there yet, I suggest you start out with this foundational animal training course to develop those skills – or hire a behavioural consultant, who can guide you through your specific challenge, and provide ongoing feedback and advice tailored to your particular situation.

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How is this online course delivered?

• The 10 modules are released every 7 or 14 days (the shorter modules with a week’s interval, the longer ones with two weeks’ spacing) during 4 months.
• This course makes the most out of the online format by using micro-learning: the content videos are short (most in the range of 5 to 15 minutes).
• The course modules are prerecorded and you can watch the videos at your convenience.
• There are 10 modules (∼140 videos) in the course, and the videos have a running time of about 24 hours in total; there’s also numerous links and written resources that tend to lead students down different rabbit holes. Many students return again and again to the videos, links and discussions, revisiting the material, so estimating “how long the course is” is difficult. (Oh, and the bonuses add another 6 hours… keep reading for details!)
• All videos are subtitled in English – this makes it easier for the many non-native English speakers among the students.
• There are thought-provoking questions throughout the course, as well as voluntary self-assessments at the end of each module.
• Many students take an active part in this course and help shape it! This peer-to-peer learning in the comments’ section is one of the most exciting and rewarding aspects of my courses!
• There are written summaries and audio files that you can download and keep.
• You have access to the course for an entire year after purchase, and will be invited to rejoin any future iteration of the course at an 80% discount.
• You’ll be invited to a secret Facebook Group, where you can connect, share and discuss with other animal lovers – with continued lifetime access!
• If you have use of Continued Educational Units, the CCPDT and the PPAB already provide CEUS for this course. Let me know if you need any other organization’s CEUs!
• After you finish, you’ll get a certificate of completion and two different banners that you can display on your website.

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Course details.

The course looks at behavioural challenges from many different angles. I’m a scientist, so the foundations of my teaching are based on scientific principles and findings. I view this topic from a multidisciplinary lens, and I’m sharing my insights from applied ethology, behaviour analysis and affective neuroscience. There are examples from multiple animal species, and in each module, there are one to three Deep Dives into specific types of challenges. Below follows a quick guide to the main topics covered in the different modules:

Module 1 – Not getting behaviour

We start the course by discussing the two main types of behavioural challenge, and specifically how to address the type 1- challenge (when the animal doesn’t show the behaviours that we are trying to teach).

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Module 2 – Understanding Causes

In this module, we discuss the many reasons why animals start showing behaviours that to us are in some way undesired – the type-2 challenge.

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Module 3 – Moods and Emotions

In module 3, we discuss just how heavily mood states and emotions influence perception, decision making and behaviour, bringing together different theoretical emotion theories that I find extremely useful in practice (Core Affect Space, Polyvagal Theory and Panksepp’s seven Core Emotions).

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Module 4 – Finding the Function

In this module, we look how the science of Behaviour Analysis addresses challenging behaviour in animals, and the ethical perspective when it comes to selecting our approach.

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Module 5 – Changing Moods

We’ll look at ways of harnessing Panksepp’s Core Emotions to help the animal feel differently about the world, so that he becomes less bothered by current triggers. By changing moods, we can change behaviour.

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Module 6 – Changing Emotions

In this module, we’ll look at ways of helping the animal feel differently about the actual triggers in his environment. By changing emotions, we can change behaviour.

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Module 7 – Changing Functions

In this module, we look closely at the ABC-function of the behaviour in its current context, and what we might do to change that function. By changing functions, we can change behaviour.

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Module 8 – Getting Creative

Inventive, empowering and fun approaches that modern animal trainers and behaviour consultants are exploring to resolve challenging behaviour.

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Module 9 – Prevention

In this module, we discuss ways of avoiding unwanted behaviour from ever developing in the first place – and how we can prepare for stress-free veterinary visits.

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Module 10 – Punishment

We wrap up the course discussing why punishment is such a bad choice when it comes to resolving challenging behaviour.

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Bonuses!

The bonus material for this course consist of Case Studies related to each module, where I discuss a specific topic with an expert in the field, including illustrative videos. Each Case Study is about 30-40 minutes long.   

• Module 1: Peta Clarke discusses different ways to improve recalls.
• Module 2: Kristin Kuntz talks about how pain may impact behaviour – and how to diagnose it.
• Module 3: Julie Naismith explains how “separation anxiety” in dogs actually consists of several different behavioural clusters, and when different interventions are required.
• Module 4: Ryan Cartlidge guides us through the Behaviour Analytical perspective when it comes to understanding challenging behaviour and identifying the function it currently serves.
• Module 5: Karin Pienaar reveals how she used environmental enrichment to change the mood state – and thus resolve some pretty challenging behaviour – in a gorilla.
• Module 6: Kristina Spaulding shines a light on the research on resilience.
• Module 7: Yvette van Veen explains when and how to train DROs (Differential Reinforcement of Other behaviour) – and how people go wrong when attempting this procedure.
• Module 8: Julie Lannen shows us how she tweaked the CAT procedure (Constructional Aggression Treatment) for horses.
• Module 9: Monique Feyrecilde discusses Fear-Free approaches and Cooperative Care for cats.
• Module 10: Eileen Koval illustrates how to train snake avoidance behaviour in dogs – without using punishment but rather positive reinforcement.

When you become a student, you’ll be getting weekly emails while the course modules are being delivered. I’ll also keep you posted on my other free webinars, masterclasses, silly experiments, online courses and blog posts!

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Frequently Asked Questions

“How do I get the most out of the course?”

My courses are best enjoyed by students who engage in discussions and are active participants – and this engagement doesn’t necessarily have to occur as the modules are released; many students fall behind..! 🙂 Even though the course will be released over a few months, you have a year to finish it – there’s no rush!

“Is it worth it?”

This course is designed to help both pet guardians and animal professionals  prevent and diminish challenging behaviour in the animals in their care. This could have profound implications for animals’ quality of life – as well as their humans’.

Also, there’s a 30-day refund period – no questions asked! So, there’s no risk involved.

“Is there a scholarship program?”

There was, but it’s unfortunately closed now.

“Will it work for me?”

I feel I need to set your expectations. This course is not intended as a quick fix, and I won’t be taking you by the hand and guiding you through all your individual problematic situations, or provide any detailed step-by-step recipes for how to solve your particular behavioural issue.

Rather than solving your animal’s behavioural challenges for you, I’ll teach you a systematic way to address, prevent, and hopefully resolve, those problems all on your own.

If you feel that you need close mentoring and guidance to address your particular behavioural challenge, I think you’ll get better help by hiring a professional behavioural consultant. Find one here – many of them will provide online consultations!

“But I’m interested in dogs/horses/cats/parrots – wouldn’t I be better off taking a dog/horse/cat/parrot course on problem solving?”

This may sound counterintuitive, but you’ll actually become better at addressing your dog’s behaviour (or your horse’s/cat’s/parrot’s behaviour) by learning more about how to address and resolve the challenging behaviour exhibited by multiple animal species. This requires flexibility, which is one of the most important qualities required to be good at resolving behavioural issues.

“I feel uncomfortable buying a course unseen – is there a chapter sample available anywhere?”

Yes, one of the chapters have been published on my blog: Using Antecedent Strategies to Resolve Challenging Behaviour.

“What if I change my mind?”

“What’s the price”?

The price of this extensive course is US$ 497:- plus taxes.

“Right now is not a good time for me. Can I join later?”

The next opportunity of enrolling in this course will be in August of 2026! There’s no waiting list, but if you sign up below I’ll let you know when it opens! I’ll also keep you posted on blog posts, interviews, Masterclasses and my other courses!

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